We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleNursing work in NHS Direct: constructing a nursing identity in the call-centre environment.AuthorsSnelgrove SRPublicationNursing Inquiry, 2009, Vol 16, Issue 4, p355ISSN1320-7881Publication typearticleDOI10.1111/j.1440-1800.2009.00452.x