We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleSocial word of mouth.AuthorsHajli, Nick; Xiaolin Lin; Featherman, Mauricio; Yichuan WangPublicationInternational Journal of Market Research, 2014, Vol 56, Issue 5, p673ISSN1470-7853Publication typearticleDOI10.2501/IJMR-2014-045