We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleExamining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model.AuthorsRana, Nripendra P.; Dwivedi, Yogesh K.; Williams, Michael D.; Lal, BanitaPublicationInformation Systems Management, 2015, Vol 32, Issue 1, p39ISSN1058-0530Publication typearticleDOI10.1080/10580530.2015.983019